Refunds and Cancellations

Updated October 8, 2026

For MacDelta purchases from Mixout Technologies Private Limited through macdelta.app.

Refund policy

We review refund requests individually for technical problems that prevent you from using MacDelta, duplicate charges, and problems accessing your download. Depending on the issue, we may offer troubleshooting, a fix or a refund.

MacDelta is a digital download. We do not offer change-of-mind refunds, except where required by applicable law or Dodo Payments’ applicable buyer terms. Please review the features, system requirements and interactive demo before purchasing. The same policy applies to Apple silicon and Intel purchases.

Before purchasing, try MacDelta free for seven days. No card is required and there is no automatic charge.

Problems with your purchase

Contact support@macdelta.app for these purchase problems. We review each request individually. Refunds required by law or Dodo Payments’ applicable buyer terms are not discretionary.

Email from your purchase email address with your payment reference and a brief description of the issue. For technical problems, include your Mac model, macOS version and MacDelta version. Do not send card details, passwords or private files. If your purchase email is missing, try My Downloads.

Approved refunds

Approved full refunds include applicable tax charged at checkout and are returned to the original payment method through Dodo Payments. We do not deduct a payment-processing fee from your refund. Your bank may apply currency-conversion differences or fees. We will confirm when a refund is initiated; the time for funds to appear depends on the payment method and bank.

After a full refund, your license ends and further downloads are disabled. You must stop using and remove your copies of MacDelta. We cannot remotely disable or delete downloaded copies or their local history.

Cancellation and consumer rights

MacDelta is a one-time purchase, not a subscription. You can close checkout before paying. Closing the window after payment does not cancel a completed purchase.

Dodo Payments is the merchant of record and its applicable buyer terms also apply. Nothing in this policy excludes or limits mandatory consumer rights, including any applicable withdrawal rights or remedies for faulty, misdescribed or undelivered digital content. Downloading the app does not, by itself, waive those rights.